Contact your service provider for assistance.
If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes.Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax.Try lowering your product's fax speed setting.If your telephone line has static, turn off your product's error correction mode fax communication setting and try faxing again.Contact your DSL provider for the necessary filter. If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line.(Turning off the dial tone setting may cause the product to drop the first digit of a fax number.) If you still cannot send a fax, turn off the product's dial tone detection setting. If there is no dial tone and you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX.Verify that the telephone wall jack works by connecting a phone to it and testing it.Print a fax connection report using your product control panel or fax software to help diagnose the problem.Check that the cable connecting your telephone wall jack to your product's LINE port is secure.Make sure Receive Mode is set to Auto so you can receive faxes automatically.Otherwise, your faxes might be rejected by the recipient's fax machine. Make sure you have set up your header information and have not blocked your caller ID.Make sure paper is loaded correctly in your product.Make sure the recipient's fax machine is turned on and working.If you are faxing from a computer, use the Epson FAX Utility to send your fax.If an error code is displayed on the control panel, try the solutions suggested in the error code list.If you cannot send or receive faxes, try these solutions:
I'm having trouble sending or receiving faxes.
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